Privacy Policy

Information We Collect

We collect personal information to provide you with a better shopping experience and to improve our products and services. The information we collect includes:

a. Personal Information You Provide:
When you make a purchase, sign up for our newsletter, or contact customer service, we collect personal details such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit/debit card details or other payment methods)

b. Automatic Data Collection:
We also collect certain data automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Referring website URLs
  • Time spent on our website
  • Location data (based on IP address)

We collect this data to improve our website, monitor usage patterns, and offer a better experience to our users.

How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: Your personal and payment information is used to complete transactions, fulfill orders, and provide customer service.
  • To Communicate with You: We may send you order confirmations, shipping updates, promotional offers, and other information related to your interactions with Nexus Essentials. You can opt out of marketing emails at any time.
  • To Improve Our Services: The data we collect helps us enhance our website, products, and customer experience by identifying trends and preferences.
  • To Personalize Your Experience: We may use your information to tailor recommendations and offers based on your preferences and purchase history.
  • To Protect Our Services: Your information helps us detect and prevent fraud, ensure the security of our website, and comply with legal obligations.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted partners for specific purposes, such as:

a. Service Providers:
We may share your information with trusted service providers, such as payment processors, shipping companies, and marketing partners, who assist us in operating our business and providing services to you. These partners are only allowed to use your information to perform services on our behalf and are obligated to protect it.

b. Legal Requirements:
We may disclose your information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders.

c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or through a notice on our website if such a change occurs.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and personalize your experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our site.

We may also use web analytics tools, such as Google Analytics, to analyze traffic and usage patterns on our website. These tools collect anonymous data about your browsing behavior to help us improve our site and services.

Data Security

We take your privacy seriously and employ industry-standard security measures to protect your personal information. We use encryption technology, secure payment gateways, and access controls to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have the right to:

  • Access Your Information: You can request access to the personal information we hold about you and request corrections or updates if necessary.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in any marketing email or by contacting us directly.
  • Delete Your Information: You can request the deletion of your personal data, subject to applicable laws and contractual obligations.
  • Manage Cookies: You can adjust your browser settings to control cookies or delete cookies from your device.

To exercise any of these rights, please contact us at support@nexusessentials.com.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Nexus Essentials. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you by updating the "Effective Date" at the top of this page or by sending you an email if you are a registered customer.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Nexus Essentials
Email: support@nexusessentials.com
Phone: +92 326 6828942
Address: Madina Town Z Block, Susan ROad, Faisalabad

Thank you for trusting Nexus Essentials with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.